Barrier Free Travel Total Solution

start-up, transport, persons with disabilities, Impact Incubator

A mobile app providing barrier-free information to help persons with disabilities travel with ease


The venture proposes to develop a mobile app which provides information on barrier-free access relating to restaurants, facilities and events for persons with disability (PWDs). Apart from travel routes, rating on the barrier-free level and suggestions in respect of related services such as transportation and support services would be given. Users can review those travel plans and make reference to feedback from other users. It aims to help PWDs travel with more confidence and convenience.

In addition, the venture will launch a barrier-free recognition scheme to encourage corporations to improve barrier-free facilities and raise public awareness of the needs of PWDs.

Income will be generated from the commission of providing support services, advertising, joint promotion and the recognition scheme.


  • Click here to learn more about the "Hong Kong Social Innovator" behind this venture.
  • Click on the image below for a video featuring the venture, produced by a team of young people under the Social Innovation Short Film Sponsorship Scheme.

Name of Organisation

Free Guider Limited

Approved Funding Amount


Funding Period (Status)

3 years (Ended)


  • Completed the development of the App and website, some features include -
    - 100 travel routes/plans to facilitate the travelling of PWDs
    - a barrier-free map function in the app (Android version) for users to search and update nearby facilities in real time, including MTR live updates
    - supports to the travelling of PWDs by collaborating with five transport service providers (around 40 requests were generated per week)
    - direct reservation of barrier-free travel services provided by two service providers and automatic calculation of transportation costs via the App
  • Recorded around 1 450 downloads of the app, over 700 000 page visits to their website; and over 3 200 followers in social media pages
  • Employed 18 PWDs as full-time/part-time staff/interns
  • Recognised 21 organisations as "outstanding barrier-free organisations" under Accessible Recognition Scheme